Careers at Side by Side Disability Service
Become a support worker
We’re building a team of support workers who genuinely care, show up with purpose, and take pride in the impact they make every day. If you’re committed to quality support, strong communication, and doing the right thing even when no one is watching, you’ll fit right in.
What We Offer
✔️ Stable, consistent shifts with reliable rostering
✔️ Supportive leadership who actually listen
✔️ Clear processes, expectations and communication
✔️ Ongoing training and development
✔️ Respect, accountability, and teamwork
What We Look For
✔️ Professionalism and participant dignity
✔️ Strong communicators who follow through
✔️ Reliable, adaptable workers who take initiative
✔️ Team players who support each other
✔️ Commitment to safeguarding and quality practice
If you want to be part of a provider that’s growing, improving, and genuinely values its staff, we’d love to hear from you.
Send your resume (and a brief cover letter if you’d like) to admin@sidebysidedisability.com.au and our team will be in touch.
Frequently Asked Questions
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If you are interested in working with Side by Side, give us a call or send through your CV to admin@sidebysidedisability.com.au
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You’ll need an NDIS worker screening check and current first aid and CPR certificates. Training is really important and we will make sure you have completed both the NDIS Worker Orientation Module and other aspects of support training that are essential for your role (for example infection control or supporting clients with medication)
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We roster based on participant needs and your availability. We aim for stable, predictable shifts wherever possible. You’ll receive rosters in advance, and we communicate changes clearly and promptly.
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You’ll complete an induction covering policies, safeguarding, incident reporting, communication expectations, and participant‑specific training. We make sure you feel confident before you start supporting anyone.
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We pay under the SCHADS Award, including penalties, allowances, and overtime where applicable. Timesheets are processed through Xero, and we’re transparent about how pay is calculated.
Staff Spotlight: Meet Elvis
“This experience really captures what I love about Side-by-Side - the genuine care and flexibility shown towards staff. The organisation truly makes every effort to ensure that we can pursue the things that matter to us outside of work while still providing the best care for our clients.”
I started working with Side-by-Side in January 2024. After speaking with the founder, Janelle Summers, one of the things that really attracted me to the role was how supportive she is of the staff - not just focused on the clients.
Of course, clients are always the priority. Janelle makes every effort to match clients carefully and ensure their needs are met, which is paramount. But what stood out to me was the equal consideration given to staff - recognising the importance of work–life balance and understanding that we all have commitments outside of work.
I’m a volunteer firefighter and a leader within my local brigade, which takes up a significant amount of my time. During the summer months in Victoria, when fires are frequent, I often need to head off at short notice. Over the years, I’ve had to refuse or rearrange shifts to be able to respond to fires.
I’ll never forget one time when Janelle and I were returning home from a respite weekend and there were fires nearby - she went out of her way to drop me off so I could assist.
Side-by-Side genuinely allows staff to maintain a healthy work–life balance, which makes me feel valued and supported. When an organisation looks after its people, you naturally want to give more in return - because you’re receiving that understanding and respect. It really is a win–win situation for both the staff and the organisation.
